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We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
My siblings and I recently worked with Spenser Brackey when our mom passed away. In his kind and compassionate way he guided our family through planning Mom's cremation, funeral, and burial. We were treated with respect in our grief.
Mom's visitation and funeral service were both held at the Albert Lea Chapel. It's a beautiful facility and we felt respected and well cared for.
“I would like to take this opportunity to tell you what an amazing person Stephanie is! Our family lost our dad in October of this year and Stephanie was so compassionate and did an amazing job of helping us through this difficult time.
We had never had to plan a funeral and she made it much easier! Unfortunately, my mom passed away three months later and we had to do it all over again. We were heartbroken beyond words. We asked if we could have Stephanie assist us again which she did willingly. Again, she was so compassionate and understanding and it made things easier for us. She also did little things like finding out who sent a rosary that didn't have a card and also made sure all of the food donated at the church made it to the food shelf. She took pictures of the flowers and the cards that were with them among many other little things that meant a lot to us.
She did things to make our pain easier.
It is so easy to criticize and not give credit where it is deserved. So, just wanted you to know how much we appreciated the care we received from Stephanie.”
“Bonnerup’s takes care of you like family.”
“I cannot imagine a more caring thoughtful, helpful, and sincere group of people. Steve and his staff were wonderful and sensitive to all of our needs.”
“We were extremely satisfied with the director and home who provided a compassionate setting and caring follow-up.”
“They are all very professional and caring. Regardless of where we see them, the entire staff is always dressed very professional. They are very friendly to others. They're wonderful!”
“The funeral home was beautiful and all staff excellent. Larry was there whenever I needed him and his expertise was superior.”
“We can't say enough for Paula, she was an "angel."”
“Everything was perfect! The care and thoughtfulness of the services we received allowed us to deal with the things and people that were most important to us at that time.”
“I was amazed at the care and attention to detail, anticipating of needs, Steve's manner and decorum, etc…”
“The video with pictures was great. I'm glad that it is a part of the viewing…it is a treasure…THANKS!”
We were very happy with the beautiful job they did with planning and handling the many details of the funeral. I would highly recommend them to anybody.
Spenser and Lynn Berven are so special how they can make people feel by a hug - truly go out of their way to make us feel how heart felt they care. They go over and above.
Paula Wilson is a wonderful person and excellent Funeral Director. Bonnerup Funeral Home is the best funeral service in our area.