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Your feedback

We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.

There wasn't anything missed. Everything was taken care of perfectly. I did not worry about anything with the visitation and funeral. So very pleased. Everyone's thoughtfulness and attention to detail made it the best experience during a difficult time.

Kristen T.
April 9, 2020

To all the staff at Bonnerup Funeral Service in Albert Lea we want to THANK YOU from the bottom of our hearts. Everyone is so kind and loving and made our difficult journey a blessed journey for our Father, Grandfather and Great Grandfather Harry. You all are the BEST!!

Julie Jensen
December 20, 2019

Words alone can never express the kindness & warmth that we have recieved from all of you. From the minute Jim passed away, you were right by our side & never left our side for the first year of our mourning process. You were there to offer your sympathy & to help us in any way that was needed. Thank you for the beautiful cards you sent through out the year, the words of encouragement & just knowing that you would be there for us at any given time gave us peace of mind. You did not just help us through the planing of his funeral, you helped all of us to heal & to find our new normal Iin life.

J. Hanson
June 22, 2019

Paula Wilson is a wonderful person and excellent Funeral Director. Bonnerup Funeral Home is the best funeral service in our area.

Rodney S.

Spenser and Lynn Berven are so special how they can make people feel by a hug - truly go out of their way to make us feel how heart felt they care. They go over and above.


We were very happy with the beautiful job they did with planning and handling the many details of the funeral. I would highly recommend them to anybody.


“The video with pictures was great. I'm glad that it is a part of the viewing…it is a treasure…THANKS!”


“I was amazed at the care and attention to detail, anticipating of needs, Steve's manner and decorum, etc…”


“Everything was perfect! The care and thoughtfulness of the services we received allowed us to deal with the things and people that were most important to us at that time.”


“We can't say enough for Paula, she was an "angel."”


“The funeral home was beautiful and all staff excellent. Larry was there whenever I needed him and his expertise was superior.”


“They are all very professional and caring. Regardless of where we see them, the entire staff is always dressed very professional. They are very friendly to others. They're wonderful!”


“We were extremely satisfied with the director and home who provided a compassionate setting and caring follow-up.”


“I cannot imagine a more caring thoughtful, helpful, and sincere group of people. Steve and his staff were wonderful and sensitive to all of our needs.”


“Bonnerup’s takes care of you like family.”


“I would like to take this opportunity to tell you what an amazing person Stephanie is! Our family lost our dad in October of this year and Stephanie was so compassionate and did an amazing job of helping us through this difficult time.

We had never had to plan a funeral and she made it much easier! Unfortunately, my mom passed away three months later and we had to do it all over again. We were heartbroken beyond words. We asked if we could have Stephanie assist us again which she did willingly. Again, she was so compassionate and understanding and it made things easier for us. She also did little things like finding out who sent a rosary that didn't have a card and also made sure all of the food donated at the church made it to the food shelf. She took pictures of the flowers and the cards that were with them among many other little things that meant a lot to us.

She did things to make our pain easier.
It is so easy to criticize and not give credit where it is deserved. So, just wanted you to know how much we appreciated the care we received from Stephanie.”


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